Banking Research & Consulting

Friday, 15 November 2024

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Research Notes

Continuous focus on technology investment, operational excellence and customer service

With the entry of financial technology disruptors, banks in Asia Pacific are putting greater focus on technology and operational excellence to enhance customer service and the overall transaction banking experience.

Research Notes

Increasing credit card usage opens opportunities for Chinese banks

China Merchants Bank and China CITIC Bank are developing their credit card businesses to stimulate retail income.

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Our archives on CMB

Continuous focus on technology investment, operational excellence and customer service

Increasing credit card usage opens opportunities for Chinese banks