Chinese and US megabanks generate the largest absolute profits through scale and diversification, while emerging-market banks deliver higher — but more volatile — returns on equity.
Chinese and US megabanks generate the largest absolute profits through scale and diversification, while emerging-market banks deliver higher — but more volatile — returns on equity.
JPMorgan Chase and Bank of America lead large-bank revenue per employee rankings, while mid-tier banks such as First Abu Dhabi Bank and Saudi Awwal Bank report higher overall productivity levels, supported by focused business models, digital adoption and cost discipline.
Bank of China (Hong Kong) leads the 2026 TAB Global World’s Best Retail Banks Ranking, ahead of Emirates NBD and First Abu Dhabi Bank, as banks globally shift toward targeted digital investment to convert deposit strength into fee income.
The top 10 digital banks by pre-tax profit leveraged scale advantages, yet growth varied widely, reflecting differences in strategies, market dynamics and operational priorities.
This year's TAB Global Excellence in Retail Financial Services Awards 2026 reveals three forces reshaping retail banking in ways that go beyond the interest rate cycle: the compression of spread-based income and the drive to diversify revenue; a fundamental reappraisal of the deposit franchise; and the deepening integration of artificial intelligence across banking operations and client engagement.