Siew Chan Cheong, group chief strategy and transformation officer at Maybank, discussed how the bank leverages digital innovation and strategic partnerships to enhance customer experience and drive sustainable growth.
Siew Chan Cheong, group chief strategy and transformation officer at Maybank, discussed how the bank leverages digital innovation and strategic partnerships to enhance customer experience and drive sustainable growth.
Digital banks continue to experience rapid growth in users, assets and revenue, with Brazil’s Nubank, the retail arm of ING Group and China’s WeBank leading the sector. Profitability among digital banks has improved, with a shorter time to break even.
Asia is leading in financial platform development and adoption, with Alipay building a vast ecosystem and global reach, while Revolut excels in user acquisition and financial performance.
JPMorgan Chase, Emirates NBD and Standard Chartered Hong Kong top TABInsights World’s Best Retail Banks Ranking, with the top 50 banks showing modest improvements in retail profitability.
As China's private banking and entrepreneur services sector grapples with a confluence of challenges, from slowing wealth creation to changing client priorities, leading institutions are dramatically reshaping their business models around entrepreneur-focused services.